ABOUT SECURITY MANAGEMENT INNOVATIONS, INC
Security Management Innovations, Inc. (SMI) specializes in personal protection, corporate and executive security services, catering to commercial, residential, and industrial properties across Florida and Latin America. We attribute our success to our robust structure, proactive approach to problem-solving, and steadfast commitment to adhering to or undercutting established budgetary limits.
Our core values at SMI encompass experience, leadership, integrity, and an unwavering dedication to excellence. We are resolutely focused on rigorously managing project costs, ensuring quality assurance, and consistently surpassing client expectations across all projects and phases. Our comprehensive service portfolio includes uniformed armed and unarmed professional security officers utilizing cutting-edge industry technology, executive protection, and consulting services. Our clientele comprises both Fortune 500 corporations and non-profit entities.
Understanding the overarching challenges involved in implementing various reforms and the specific intricacies of administering government and commercial contracts, we place paramount importance on meticulous attention during the planning stages. Consequently, we engage closely with our clients in project planning and design, exercising rigorous cost, quality, and schedule management during implementation.
Drawing upon best practices and extensive experience, we deliver unparalleled standards in security guard services. Our offerings encompass bespoke, time-tested solutions to real-world challenges, underscored by our fervent commitment to competence and sensitivity to the distinct cultural climates of government agencies. Our foremost commitment lies in consistently meeting or surpassing client expectations through unwavering performance, quality, value, and professionalism.
INFRASTRUCTURE
SUPPORT
The SMI organization has implemented a 24-hour on-call communication policy to effectively manage operations within the tri-county area of Florida. This centralized hub plays a critical role in facilitating immediate coordination and response of organizational assets, as well as providing managerial oversight of all service entities. Our foremost priority is to ensure operational continuity, and we place great emphasis on soliciting client feedback to continually enhance our services. The Recruiting/Human Resources Department is specifically entrusted with the task of managing personnel records, overseeing the vetting process, and administering payroll. Furthermore, we uphold full operational readiness through the deployment of fuel points and dedicated maintenance managers.
SUPERVISION
The SMI office offers around-the-clock supervision, seven days a week. SMI supervisors conduct unannounced visits or calls to assigned officers across all shifts to monitor their adherence to dress code, attention to duty, and overall performance. SMI has invested significant time and effort in developing a robust supervisory program. It is widely recognized that engaged supervision is the pivotal factor distinguishing between standard and exceptional security service.
WHO WE ARE
THE SMI DIFFERENCE
We serve as partners in providing comprehensive security solutions. Our role extends beyond that of traditional security personnel or equipment suppliers. We collaborate with you to assess your specific requirements and craft cost-effective solutions. Our services are accessible around the clock, 365 days a year, including holidays. You can contact us at any time via phone. We emphasize the importance of training and empowerment. Our on-site personnel undergo regular and rigorous professional training to ensure they are well-prepared to address your needs. Furthermore, our responsive management team directly engages with you.
Our Organization
President & CEO
Alex Bocaranda
Business Development Manager
Training & Development
Compliance Department
Director HR & Acounting
HR Manager
Recruiting
Accounting
Site Managers
Operations Manager
Operations Manager
JR Operations Manager
Site Managers
Road Captains
OUR PROFILE
With over 29 years of private security experience, Alex Bocaranda serves as the principal owner of Security Management Innovations, where he exercises control over all administrative and operational functions. As the founder of Security Management Innovations, Alex holds the responsibility for crafting the company's strategy and vision, determining the targeted markets, and personally overseeing strategic planning, business development, and consulting services.
Tenacity is not just a word.
It’s our way of business.